运输异常代理

概览

价值

功能说明

• 按后果排序

  一次延误的代价，而不是它有多长。一块按延误时长排序的看板会把真正要紧的那几票藏起来。

• 把「已承诺」和「预估」分开

  承运商实际承诺了什么，以及什么只是一个推测。这两者被区别对待。

• 发现那票沉默的货

  三天没有任何扫描记录，往往比一次被报告出来的延误更是坏消息，而没有任何看板会标出它。

• 起草给客户的消息

  发生了什么、你正在做什么——而且不编造到达日期。

• 点名该做什么跟进

  找哪家承运商、问什么、引用哪个单号。

• 不发送任何东西

  起草，交给人去发。它不联系任何客户，也不联系任何承运商。

这会改变什么

运行方式

该智能体通过 PROMIVO 运行时在服务器端运行。每次运行都会逐步记录，每次工具调用在执行前都会进行权限检查。

1. 1输入按智能体的输入结构进行校验
2. 2模型claude-sonnet-5，并自动回退
3. 3工具extract_structured_data
4. 4权限自动执行 READ 级操作；更高的等待你批准
5. 5输出符合输出结构的结构化结果
6. 6日志记录 token、耗时和每一个步骤

演示

演示数据Illustrative sample output, abridged.

{
  "shipments": [
    {
      "carrier": "Regional Freight",
      "reference": "SHP-8842",
      "timeCritical": true
    }
  ]
}

{
  "escalate": true,
  "disclaimer": "Dates are only those a carrier has actually given, attributed to that carrier. No delivery date has been estimated, no cause has been assigned that the tracking data does not record, and no customer or carrier has been contacted.",
  "exceptions": [
    {
      "why": "Time-critical, and two days past the promised date with a customs hold recorded.",
      "known": "Held at customs since Tuesday. Carrier recorded 'documentation query'.",
      "unknown": "Which document. The carrier has not said, and no new date has been given.",
      "followUp": "Ask Regional Freight which document is queried, quoting SHP-8842. Ask for a released-by date.",
      "reference": "SHP-8842",
      "consequenceRank": 1,
      "carrierCommitted": "None. The carrier has committed to no revised date.",
      "draftCustomerMessage": "Your order is held at customs over a documentation query. We are working with the carrier to identify what is needed and will update you as soon as we know more. We do not yet have a revised delivery date and would rather tell you that than guess."
    }
  ],
  "silentShipments": [
    "SHP-8790 — no tracking event for 4 days."
  ],
  "escalationReason": "A time-critical shipment is held at customs with no revised date."
}

使用条件

使用场景

价格

常见问题

评价

客户运行过该智能体后，评价功能将开放。