AI 运营模式设计代理

概览

价值

功能说明

• 就能否交出去为每个流程打分

  频率、规则化程度、可得的证据，以及出错的代价。公司里大多数工作至少在其中一项上不合格，而那张图从不检查。

• 设计交接，而不是方框

  每个智能体产出什么、谁来复核、出错时怎么办，以及对结果负责的具名的人。工作活在箭头里。

• 指出哪些必须留给人

  频繁且有规则、却仍然不能交出去的工作。报告里最有价值的一份清单，也是没有人发布的那一份。

• 按依赖与回报排序

  不按部门，也不按热情。其中有些在尚不存在的数据出现之前根本无法开始，它会直说。

• 指出必须先成立的前提

  这类方案大多败在一个前提上——一份没人在记的记录、一个无法导出的系统、一个没人指定的负责人。

• 不部署任何东西

  它不改变组织、不购买任何东西、不配置任何东西。每一项输出都是留给人来决定的方案。

这会改变什么

运行方式

该智能体通过 PROMIVO 运行时在服务器端运行。每次运行都会逐步记录，每次工具调用在执行前都会进行权限检查。

1. 1输入按智能体的输入结构进行校验
2. 2模型claude-opus-5，并自动回退
3. 3工具search_knowledge, extract_structured_data
4. 4权限自动执行 READ 级操作；更高的等待你批准
5. 5输出符合输出结构的结构化结果
6. 6日志记录 token、耗时和每一个步骤

演示

演示数据Illustrative sample output, abridged.

{
  "company": "A dealership group",
  "currency": "USD",
  "industry": "Automotive retail and service",
  "headcount": 240,
  "departments": []
}

{
  "escalate": true,
  "sequence": [
    {
      "phase": "First — read-only, evidence already exists",
      "unblocks": "Nothing depends on these, which is why they go first: they return value while the harder prerequisites are being cleared.",
      "processes": [
        "Warranty claim documentation check",
        "Duplicate payment review"
      ],
      "prerequisitesToClearFirst": [
        "Load the manufacturer's warranty standard into a knowledge base."
      ]
    },
    {
      "phase": "Second — needs data that does not exist yet",
      "unblocks": "Capacity planning across all four sites.",
      "processes": [
        "Technician utilisation analysis"
      ],
      "prerequisitesToClearFirst": [
        "Job times are recorded on paper at two sites. Until that changes, no analysis of this is possible and no agent fixes it."
      ]
    }
  ],
  "disclaimer": "A design, not a deployment. Nothing has been configured, purchased or enabled; no headcount reduction is estimated and no recommendation is framed as replacing a role; savings are estimates from the figures you supplied and are stated net of the effort to supervise them; and no vendor or product is named.",
  "assumptions": [
    "Hours removed are calculated from the run frequency and durations you supplied, and are estimates.",
    "Supervision effort assumes one reviewer per recommendation."
  ],
  "recommended": [
    {
      "process": "Warranty claim documentation check before submission",
      "readOnly": true,
      "department": "Service",
      "buildEffort": "Days",
      "whoChecksIt": "The warranty administrator, who already reviews the claim run.",
      "prerequisite": "The manufacturer's documentation standard has to be in a knowledge base. It currently exists as a PDF on one person's laptop.",
      "agentProduces": "A list of claims that would fail, with the specific element missing from each.",
      "agentReceives": "Repair orders with narrative, operation codes, parts and technician certifications.",
      "whenItIsWrong": "A claim is submitted that would have failed anyway, or a good claim is queried. Both cost minutes, not money.",
      "accountableRole": "Service Manager",
      "capabilityNeeded": "Read each repair order against the manufacturer's documentation standard and report what would be reversed at audit.",
      "netOfSupervision": 44,
      "runEffortPerMonth": "About 2 hours of review",
      "hoursRemovedPerMonth": 46
    }
  ],
  "countHonesty": "Six recommendations from 41 processes reviewed. A diagram of this company would have shown one agent per role and produced around forty. Thirty-five of those touch work that runs under twice a month, has no exportable evidence, or must stay human — and each would still have been something to configure, pay for and watch.",
  "mustStayHuman": [
    {
      "reason": "Frequent enough and rule-bound enough to look automatable. It decides an employment outcome, and a wrong call ends someone's job on a machine's say-so.",
      "process": "Deciding a technician's disciplinary outcome after a workshop incident",
      "department": "People",
      "couldAnAgentHelpAtAll": "It can assemble the evidence pack — records, timelines, policy clauses — so the person deciding has everything. It must not weigh it."
    },
    {
      "reason": "A licensed technician's signature is the product. Nothing here can carry it.",
      "process": "Signing off a vehicle as roadworthy after repair",
      "department": "Service",
      "couldAnAgentHelpAtAll": "It can check the job record is complete before it reaches them, which is a paperwork step and not a judgement."
    }
  ],
  "escalationReason": "Two processes the brief asked to automate decide employment and licensed sign-off outcomes, and one recommendation depends on job times that are currently recorded on paper.",
  "notAnAgentProblem": [
    "Chasing parts orders takes 30 hours a month because the supplier portal has no export. Fixing the export removes the work entirely; an agent would automate a workaround and make it permanent.",
    "Two teams re-key the same customer record. That is one integration, not an agent."
  ]
}

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客户运行过该智能体后，评价功能将开放。