How do you connect your own AI provider to PROMIVO?
Your plan pays for the platform and the agents. The model usage is billed to you by your own provider, which means there is one setup step before an agent runs on your account rather than on ours.
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What exactly do I need to connect?
An API key from Anthropic or OpenAI, depending on which models the agents you want are configured to use. Most of the catalogue runs on Anthropic. You create the key in your provider's own console, paste it into Integrations, and that is the whole step — there is no billing relationship to set up with us for model usage, because there is none.
Where does the key go, and who can read it?
It is encrypted at rest and is never returned to a browser, including yours — once saved, the page shows that a key is connected, not the key. Agents use it server-side at run time. You can disconnect it at any time from the same screen, and disconnecting takes effect on the next run.
What happens before I connect one?
Nothing runs. There is no PROMIVO allowance and no fallback to a PROMIVO key: an agent needs your key to make the request, so without one the run is refused and the page tells you why. Connecting a key is a one-minute step and it is the step that turns the catalogue into something you can run. Your provider bills you directly for what the models cost, at their price, with nothing added by PROMIVO.
How do I know which one a run used?
The usage page records every run with its input and output tokens. Runs made on your own key are recorded for your visibility rather than for billing, because there is no allowance left for them to consume.
What if I want to stop using my own key?
Disconnect it. Runs fall back to the platform key and the plan allowance, which is the same path a new account is on. Nothing about your agents, workflows or history changes.
Does PROMIVO add anything to what my provider charges?
No. The model spend goes from your account to your provider at their price. We never see that invoice and take no share of it.