Sorts the inbox and writes the reply. You press send
Most of an inbox is four or five kinds of message asking the same things. Sorting them and writing the obvious reply is an hour a day that produces nothing.
This agent reads each message, says what it is and what it needs, flags the ones that are genuinely urgent, and writes a draft reply grounded in your published documents rather than in guesses about your business. Where it has no basis for an answer, it drafts nothing and says why.
It cannot send. Auto-responders get switched off because one confident wrong reply costs more than a week of saved typing; a draft costs four seconds to approve and removes that failure entirely. It also never decides anything on your behalf — no refunds granted, no deadlines agreed, no prices quoted that are not written down.
The repetitive replies arrive written; you read and send.
Urgency is decided by content, not by how recently it arrived.
The worst case is a draft you delete.
Category, urgency, and the action required — not a sentiment score nobody acts on.
Replies quote your published policies and pricing rather than inventing plausible ones.
No basis for an answer means no draft, and a stated reason. That gap is the useful signal.
The cancellation threat sitting under forty newsletters, surfaced before it becomes a churn.
By design and without exception. A person approves every message that leaves.
Give it past replies and drafts follow your tone, not a generic corporate register.
This agent runs server-side through the PROMIVO runtime. Each run is logged step by step and every tool call is permission-checked before it executes.
Demo dataIllustrative sample output, abridged.
{
"messages": [
{
"id": "m-8",
"body": "…",
"from": "customer",
"subject": "Order 4412 late"
}
]
}{
"triage": [
{
"id": "m-8",
"needs": "Status and a date",
"urgency": "today",
"category": "Delivery enquiry",
"draftReply": "Hello — thank you for chasing. Orders to your region ship in 2–4 working days, so yours is due Thursday. I will confirm the tracking number as soon as it leaves us.",
"answeredFrom": [
"Shipping & Delivery Policy 2026"
]
}
],
"escalate": false,
"suspicious": [],
"needsYourDecision": []
}No integrations required.
Sort the queue and pre-write the routine half of it.
Every enquiry answered the same day, in your own words.
Four hundred messages sorted by what actually needs you.
$149/month
Billed monthly through your PROMIVO subscription. Cancel at any time.
Runs consume your plan allowance for agent executions and tokens. See plan limits.
No, and it has no ability to. It produces drafts and a triage list. Sending stays with a person, which is what makes it safe to leave on.
It reads the documents you published — refund terms, pricing, delivery times. Where they do not cover a question, it drafts nothing rather than improvising.
Yes. It drafts in the language the message was written in.
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